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Capstone W7 Case Study Analysis

This week we will analyze a case study by Cate Reavis, titled Turnaround and transformation: Leadership and risk at Boston’s Institute of Contemporary Art.


In 1998, Jill Medvedow was hired as the director of Boston’s Institute of Contemporary Art. Her mandate was to reinvent a museum that had no permanent collection, drew a mere 25,000 visitors a year, and had few members and almost no money. This case demonstrates how Medvedow was able to rebuild (literally and figuratively) a powerless organization by being disciplined, getting people to believe in an idea, and taking many risks.

Learning Objective

  • To demonstrate how an organization, with the right leadership, can effect change with little or no power.


  • Follow guidelines for writing a case study analysis are provided in the Course Resource module. These guidelines were adopted from the Ashford University Writing Center
  • Case analysis report must be written according to APA standards.
  • Rubric Name: LD 655 – Case Analysis Rubric

    This table lists criteria and criteria group names in the first column. The first row lists level names and includes scores if the rubric uses a numeric scoring method. You can give feedback on each criterion by tabbing to the add feedback buttons in the table. Criteria Adequate Minimal Criterion Score Identifies and
    Demonstrates a
    understanding of the main issues/problems
    in the case study.
    Identifies and
    Demonstrates an
    understanding of
    most of the issues/problems.
    Identifies and demonstrates
    Acceptable understanding of
    some of the
    in the case study.
    Score of Identification Of Main Issues/Problems,/ 25Criterion score has been overridden
    Presents an insightful
    And thorough
    Analysis of all
    Identified issues/problems;
    Includes all
    Necessary calculations.
    Presents a thorough
    Analysis of most
    Of the issues
    identified; missing
    some necessary
    Presents a
    Superficial or
    Incomplete analysis of Some of the
    Identified issues;
    Omits necessary
    Score of Analysis And Evaluation of Issues/Problems,/ 25Criterion score has been overridden
    Supports diagnosis
    And opinions
    With strong
    Arguments and
    Well documented
    evidence; presents
    a balanced and
    critical view;
    is both reasonable
    and objective.
    Supports diagnosis
    And opinions with
    Limited reasoning
    And evidence;
    Presents a somewhat one sided
    argument; demonstrates little
    engagement with
    ideas presented.
    Little or no Action suggested, and/or inappropriate solutions proposed
    to the issues in
    the case study.
    Score of Recommendations on Effective Solutions/ Strategies,/ 20Criterion score has been overridden
    Makes appropriate and Powerful connections between identified
    issues/ problems
    and the strategic
    concepts studied
    in the course readings and
    lectures; supplements case
    study with relevant and thoughtful research and
    documents all
    sources of
    Makes appropriate
    But somewhat
    Vague connections
    Between identified
    and concepts
    studied in readings
    and lectures;
    limited command
    of the analytical
    tools studied;
    supplements case
    study with limited
    Makes inappropriate or little connection
    Between issues
    Identified and
    The concepts
    Studied in the readings; supplements case
    study, if at all, with
    incomplete research
    and documentation.
    Score of Links to Course Readings and Additional Research,/ 15Criterion score has been overridden
    clarity, conciseness
    and correctness.
    formatting is
    appropriate and
    writing is free
    of grammar and
    spelling errors based on APA style manual
    Occasional grammar
    Or spelling errors,
    But still a clear
    Presentation of ideas; lacks
    Organization based on APA style manual
    Writing is unfocused, rambling, or contains serious
    errors; poorly
    organized and
    does not follow
    specified guidelines based on APA style manual.

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