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Professional Communication: Muhammad

Scenario: Muhammad is a new client at Rasmussen Help Center, LLC. He and his family emigrated from the Middle East to the United States. Though he speaks English fairly well, he admits that his accent sometimes makes it difficult to understand him when he is anxious or experiencing mild to moderate degrees of stress.

Initial Posting: Answer the following 3 prompts in a single posting:

  • Explain how you will utilize professional communication in your interactions with Muhammad.
  • Why is it important to employ appropriate tone and modes of communication with Muhammad and all clients at Rasmussen Help Center, LLC?
  • As a Human Services Professional, how does appropriate tone translate in written and oral communication with clients?

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