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Routine messages in a professional setting are short, straightforward messages communicated on a frequent basis. Some examples of routine messages include announcements, setting expectations, communicating directions, routine requests or inquiries, responses to inquiries, confirmations, and notes of appreciation.

Consider the advice presented in this Harvard Business Review source, “Improve Your Writing to Improve Your Credibility.”

After reading the above article, consider how this advice applies to the composition of daily and routine messages. How do these short messages that are composed on a frequent basis relate to your credibility as a business professional and effective communicator? Use specific quotations or evidence from the above article to help support your response. [2-3 paragraphs or 12-15 lines for full credit].

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