Week 5 motivation and leadership

Instructions
When practicing the Art of Listening, of the 10 principles to employ, do the following:

1. Define and describe two of the ten principles that you need to improve upon.
2. How will you use two these principles at work?
3. From your observations, how has lack (either your lack of those of others) of these listening skills contributed to communication problems at work
4. Minimum of two sources in APA format

10 principles of listening:

• stop Talking. Don’t talk, listen. …
• Prepare Yourself to Listen. Relax. …
• Put the Speaker at Ease. Help the speaker to feel free to speak. …
• Remove Distractions. Focus on what is being said. …
• Empathise. …
• Be Patient. …
• Avoid Personal Prejudice. …
• Listen to the Tone.